At Cebr we respect the privacy of our clients and visitors to our website, survey participants and staff. This policy is concerned with how we collect information, what we do with it and what controls you have over any of your data.
This policy explains how we handle your personal information in connection with our website and all our electronic communications under the General Data Protection Regulations (GDPR).
In this policy references to Cebr, to ‘we’ or ‘us’ are to Cebr which is a registered company in England and Wales 2592404 a limited company registered in England at Unit 1, 4 Bath Street, London EC1V 9DX
We collect various personal information generally name and email address, though sometimes also postal address, telephone number and, from job applicants, usually full CVs.
We may also collect information about your communication preferences.
For staff we also hold information related to their employment, and financial information including that connected with payroll.
The information we request from website users is needed to fulfil your specific request. You don’t have to disclose any of this information to browse our website. However, if you wish to make an enquiry, we obviously need to know how to contact you to reply. If you wish to download one of our reports we ask that you provide your contact details to help us monitor the distribution of our reports. We would also like to seek your consent so that we may thereafter contact you about the report and to see if you might like to make use of our economics services in future.
We collect such personal information in connection with specific activities, as well as (only incidentally) when you make enquiries, for example about our reports and other outputs, contracts we are working on, applications for employment, employment, and feedback.
If we collect any personal information in connection with survey responses, the survey text will say what will be done with that information.
We collect your personal information in a number of ways:
Personal information collected and processed by us may be used, for the following purposes:
We will also hold information about your details so that we can respect your preferences for being contacted by us.
Where we access your data in the course of responding to an enquiry, preparing for or carrying out a contract, or in the course of an employment relationship, we have a legitimate interest that justifies our holding that data for the time it takes to respond, or to carry out the contract, and a reasonable period thereafter.
If your data is not subject to the performance of a contractual arrangement, or a legal requirement, then we will seek your prior consent explicitly for any use we might be going to make of it other than the purpose for which you supplied it.
We will not make marketing calls to you if you are registered with the Telephone Preference Service (TPS) and will only do so if you have given us consent that you are happy to receive calls from us, or give us such consent in the first such call.
It is not our policy to sell or pass on your data to other organisations to use for their own purposes.
We occasionally enter into joint ventures with companies who we would like to help us to inform you of our or similar products, or who may help us run events. If that is the case we will seek your consent and we would be very clear what will happen to your data when you register for an event.
We would only disclose information when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:
Information which you submit to us is stored on our computers located within the UK and backed up on a secure server. It is passed from our website to our computers via a GDPR compliant third party server.
This will be done in accordance with guidance issued by the Information Commissioner’s Office. We only keep information for as long as we are allowed to in accordance with other legislation or relevant regulations.
Any personal information you supply to us will be retained for no longer than necessary and will be removed from our systems or securely disposed of in accordance with the requirements of our Data Protection Policy.
Staff and work experience or interns’ records are kept for six years after they leave.
You can contact us at any time to change or update the details we hold or to lodge a complaint at the address below. You can obtain a copy of your record (this is known as Subject Access Request). We will of course ask you to confirm your identity. If you would like to access your personal data held by Cebr please apply in writing to:
The Data Protection Manager Cebr, Unit 1, 4 Bath Street, London EC1V 9DX
If at any time you want to alter your communication preferences or request that we stop communicating with you please let us know by calling us on 020 7324 2850 or sending an email to email@example.com.
If you require a full copy of our Data Protection Policy, please to also email firstname.lastname@example.org to request one.
If you wish to complain further about how Cebr is handling your data or your complaint, you are entitled to complain to the Information Commissioner’s Office (helpline on 0303 123 1113).
Please let us know if a link is not working (use the ‘Contact us‘ link which can be found on our website).
While this statement covers our privacy practices and how we will use any information collected from our website and elsewhere, it doesn’t cover how providers of social media websites will use your information.
You should read the social media site’s privacy policies before adding any content to our social media pages. Make use of the social media site privacy settings and reporting mechanisms to control the way that your information is handled.
We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will not occur, we will use standard industry methods to prevent this.
Although we have confidence in our own systems and we do our best to try to protect the security of your information, the transmission of information across the internet is not completely secure and you should be aware that we cannot ensure or guarantee that loss, misuse or alteration of information won’t occur whilst you or we are transferring this information.